not receiving figma reset password email

Forum|Forum|3 days ago
September 25, 2026
3 replies
42 views

I am not receiving figma reset password email, Ive checked spam and made safe figma.com and email.figma.com and still no email so I cant get into my account, Can you help?

Jaycee Lewis

Figmate

Hi @VLennon 👋 Sorry to hear about this issue. I opened a support ticket for this. The ID is 2154223 and the email subject line is Not receiving Figma reset password email. Please keep an eye on your email (and spam folder if necessary) for the email and any replies from our team. Thank you! — Jaycee

VLennonAuthor

New Member

Thank you very much @Jaycee Lewis!

I should point out that the issue is associated with another email account not the one I signed up to this forum with. I had to create the forum account with a new email for the obvious reason.

Let me know me know if/how I should provide that email address.

Jaycee Lewis

Figmate

Hey @VLennon 👋 The best thing to do is reply to the support ticket and add that as a detail. — Jaycee

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