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Hello,

 

Our team is currently using Figma for our projects, but none of us are receiving desktop push notifications.

 

Here’s what I have checked so far:

 

  1. I am using Figma on a Mac (macOS Sequoia).

  2. All notification settings are enabled both in Figma and in my Mac system preferences.

  3. However, Figma does not appear in the list of apps under Mac’s notification settings.

  4. I have logged out and back into Figma, but the issue remains.

  5. This issue affects the entire team – no one is receiving desktop push notifications.

  6. Additionally, we are not receiving notifications on the Figma mobile app either, and we are wondering if this could be due to incorrect settings.

 

Due to our company’s internal situation, we cannot rely on Slack notifications. It is very important for us to receive desktop push notifications directly from Figma to stay updated on project activities.

 

Please advise on how we can resolve this issue and if there are any specific settings we should check.

 

Thank you.

Hi ​@SungJoong 

 

Thanks for sharing the details. As you have done the troubleshooting, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report . 

Our support team will look into this.

 

Thanks for your patience!
Toku

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