Not receiving any enterprise emails

Me and multiple other teammates are not receiving emails on our enterprise emails.

We took the issue to our support teams to see if there was a whitelist / blacklist and whether the emails were being prevented from reaching us internally, and they are not.

We have checked our folders, spam, etc. I have seen other reports from other users on this forum about not receiving emails, but no public solution listed.

The lack of emails reaching our inboxes prevents us from creating and using Figma with a work account via our work emails.