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Not able to use dev mode, even though I purchased the professional package

  • February 14, 2026
  • 2 replies
  • 51 views

Abdulkarim Kazzaz

Hi guys,
The designer finished working on a project of mine, and transferred project ownership to me, but I’m unable to use the dev mode, even though I purchased the professional package which includes the dev mode.

 

 

Best answer by Nellya

Hi. The file is probably still located in designer’s team. You need to move it (or duplicate) to your Pro team to be able to use dev mode.

2 replies

Nellya
  • Power Member
  • Answer
  • February 16, 2026

Hi. The file is probably still located in designer’s team. You need to move it (or duplicate) to your Pro team to be able to use dev mode.


Abdulkarim Kazzaz

Hi. The file is probably still located in designer’s team. You need to move it (or duplicate) to your Pro team to be able to use dev mode.

Yes, correct.
That worked.
Thank you Nellya