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Abdulkarim Kazzaz
New Member
February 14, 2026
Solved

Not able to use dev mode, even though I purchased the professional package

  • February 14, 2026
  • 2 replies
  • 154 views

Hi guys,
The designer finished working on a project of mine, and transferred project ownership to me, but I’m unable to use the dev mode, even though I purchased the professional package which includes the dev mode.

 

 

This topic has been closed for replies.
Best answer by Nellya

Hi. The file is probably still located in designer’s team. You need to move it (or duplicate) to your Pro team to be able to use dev mode.

2 replies

Nellya
NellyaAnswer
Power Member
February 16, 2026

Hi. The file is probably still located in designer’s team. You need to move it (or duplicate) to your Pro team to be able to use dev mode.

Abdulkarim Kazzaz
New Member
February 16, 2026

Hi. The file is probably still located in designer’s team. You need to move it (or duplicate) to your Pro team to be able to use dev mode.

Yes, correct.
That worked.
Thank you Nellya