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Ishfaq Saqib
Ishfaq Saqib
New Member
April 24, 2026
Question

Not able to share the url of my design with anyone

  • April 24, 2026
  • 2 replies
  • 125 views

Hi there even though im the owner of the file i created. but im not able to copy the url from browser and share with anyone. when i send the link to them they see the error, Unable to open the file. and my share button on the top right is greyed out as well.
However, in the past i was able to do so.

(see attached)

    2 replies

    NEZHNIK Mikhail
    NEZHNIK Mikhail
    New Member
    April 30, 2026

    I have the same problem

    Jaycee Lewis
    Figmate
    Jaycee Lewis
    Figmate
    April 30, 2026

    Hi, ​@Ishfaq Saqib  It’s a pain when a feature stops working unexpectedly.

    The greyed-out Share button can mean that sharing permissions was tweaked at the org level. Since those global settings override individual file ownership, it would explain why things changed so fast.

    Could you check in with your organization admin? They can see if link sharing settings were recently updated by following the steps in this help article (direct link)

    If everything looks normal on their end, let me know and we’ll dig in together! – Jaycee

     

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