I was trying to renew my Figma Professional plan for a single user since last 5 days, but when I am trying to pay $23 through Indian debit card which I used previously to purchase the subscription, the amount is showing $0 before the final payment and thus the transaction is not working.
I would appreciate any help I can get regarding this.
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Hi
I understand you’re seeing $0 before the final payment.
What you’re seeing usually means you’re in the pre-debit phase of processing an Indian debit card payment (you can find more details about this here).
The $0 showing on the payment page likely indicates that Stripe is still processing your most recent payment attempt, which can take up to 26 hours from when you first tried.
If you need further assistance after checking the above, I recommend reaching out to our team directly through this secure form: Submit a Request.
That way, they can take a closer look at your specific situation.
Just so you know, for security and privacy reasons, we’re not able to handle specific billing issues here in the Forum.
Thanks,
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