Hi ​@GopaliMadhuSudhan, Thanks for getting in touch about this.

Could you please check with your admin to see if the AI features are enabled?

Admins can adjust the AI feature settings at any time, and any changes are applied immediately. When the AI features toggle is off, users within that team or organization cannot access or use any AI features in any of the team or organization’s files.

You can find more details here: Control AI features and content training settings

I hope this clarifies things. Thanks again for reaching out.