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Question

Non-Team Member Appears in @Mention List in Figma Comments

  • June 24, 2025
  • 2 replies
  • 51 views

SivaUX

Issue:

 

When I try to tag @siva in a Figma file, two users show up in the list:

 

One is the real member of the project and organization (me).

 

The second one is not part of this project or organization, but still appears in the mention list.

 

I want to remove or stop seeing the second user.

 

Steps to Reproduce:

Open Figma Web/Desktop App.

 

Navigate to a specific Figma file within your project.

 

Click the comment button.

 

Type eg, @siva in the comment box.

 

You’ll see two users show up in the list.

 

One is part of the project.

 

The other one is not.

 

Expected Result:

Only project or organization members should appear when I type @siva.

 

Actual Result:

Two user suggestions appear, but one of them is not even part of the team.

 

Device & Environment Details:Device: MacBook M1, 2020

 

OS: macOS (or your OS)

 

Browser or App: Chrome / Figma Desktop App

 

Figma Version: Figma Desktop App version 125.5.6

 

Account Type: Professional Team

 

User Role: Admin (mention your role in the project)

 

Additional Notes:

The second user ID persists across different files in the same team.

 

The second user has never been added manually.

 

Removing/uninviting is not possible as the user doesn’t appear in the members list.

 

Suspected caching or mention history-related issue.

2 replies

djv
Figmate
  • Community Support
  • June 24, 2025

Hi ​@Ahmad Raza, thanks for flagging this! 

This seems related to a bug our team is investigating. May I ask if this other “@siva” has ever had access to this file/project?

This usually only happens when a user who has commented previously on a file, even if their access has been removed. With a few more details, I can pass this along to the team as they continue to investigate why this is happening. Thanks again. 


Pepa_Linha
  • New Participant
  • November 25, 2025

@djv 

Hi, we have the same problem in Figma. People appear in the mention list that we have already removed. They previously had access to the file and commented on it. Is there a way to remove these people?