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Question

No response to support request

  • February 3, 2026
  • 1 reply
  • 7 views

Curtis Matthews

Is anybody able to assist, have lodged multiple tickets but not getting answers 

1 reply

djv
Figmate
  • Community Support
  • February 3, 2026

Hi ​@Curtis Matthews, thanks for reaching out! 

I took a look at your email address associated with your forum account, and it looks like support replied to your ticket #1723265 from this morning. Apologies for the delay; our support team typically aims to reply within a few business days. 

If you have any further questions or concerns, please continue working with support directly via email.