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Curtis Matthews
Curtis Matthews
New Member
February 3, 2026
Question

No response to support request

Is anybody able to assist, have lodged multiple tickets but not getting answers 

    This topic has been closed for replies.

    1 reply

    djv
    Figmate
    djv
    Community Support
    February 3, 2026

    Hi ​@Curtis Matthews, thanks for reaching out! 

    I took a look at your email address associated with your forum account, and it looks like support replied to your ticket #1723265 from this morning. Apologies for the delay; our support team typically aims to reply within a few business days. 

    If you have any further questions or concerns, please continue working with support directly via email. 

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