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Curtis Matthews
Curtis Matthews
New Member
February 3, 2026
Question

No response to support request

  • February 3, 2026
  • 1 reply
  • 44 views

Is anybody able to assist, have lodged multiple tickets but not getting answers 

    This topic has been closed for replies.

    1 reply

    djv
    Figmate
    djv
    Community Support
    February 3, 2026

    Hi ​@Curtis Matthews, thanks for reaching out! 

    I took a look at your email address associated with your forum account, and it looks like support replied to your ticket #1723265 from this morning. Apologies for the delay; our support team typically aims to reply within a few business days. 

    If you have any further questions or concerns, please continue working with support directly via email. 

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