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Question

No Response From Sales After 3 Months — Need Help With Organization Accounts

  • December 4, 2025
  • 1 reply
  • 16 views

Dirk de Vries

I’ve submitted the sales contact form several times over the past three months, but I still haven’t received any reply from Figma. I’m looking to purchase three organization accounts, billed yearly by invoice, and would really appreciate an update.

Is there someone from the team who can help or let me know the next steps?

1 reply

  • Figmate
  • December 5, 2025

Hi ​@Dirk de Vries,

 

Sorry to hear you haven’t received a response from our sales team after submitting the contact form. Thank you for your patience.https://www.figma.com/contact/

 

Just so you know, you can upgrade to the Organization plan on your own, but in that case payment must be made by credit card. For more details, you can check this guide: Upgrade or downgrade your plan

 

I’m assuming you have constraints that require paying by invoice in order to purchase the Organization plan — is that correct?

I’ll send you a direct message shortly to gather a few details so I can help connect you with our sales team. They’ll be able to follow up with you directly from there.

 

Thanks,