Skip to main content
Question

No Reponse from Sales

  • March 18, 2026
  • 3 replies
  • 20 views

joselyn.garcia

I have reached out to the sales team about plans for my company and I have received no response, I am not sure if my previous emails have come through.

3 replies

  • Figmate
  • March 19, 2026

Hi ​@joselyn.garcia,

 

I understand you contacted Sales but haven’t received a reply yet.

 

Could you tell us a bit more about your inquiry (for example: which plan you’re interested in, how many seats you need, or any specific product questions)?
Once you share a little more info we’ll follow up and try to get this routed for you.

In the meantime, if you’re looking to upgrade to an Organization plan, these articles might be helpful:

Thanks,


joselyn.garcia

Hey! Thanks for reaching back. We were interested in the Organization plan, we would need 3-4 licenses. 


  • Figmate
  • March 24, 2026

Thanks for following up.

 

For 3–4 seats we generally recommend a self-upgrade. It’s the fastest way to get your Organization plan set up.
You can follow the steps in this guide: Upgrade your plan

 

To learn more about the Organization plan, this guide may be helpful: Get started with organizations
If you run into any issues while upgrading, or if there’s any specific reason you can’t self-upgrade, please let us know and I’ll check with our team.