No entiendo este cargo en mi factura

Hey ​@Okey, we don’t currently provide support in Spanish, so I’ll continue in English. Please let me know if anything is unclear, and I’ll be happy to clarify.

I understand you’re seeing a prorated charge when adding AI credits to your Professional plan, and you’d like to cancel the AI credits subscription. I can see you’ve already contacted our support team via ticket (#1814349). That’s the right team to help with anything account-specific, so please keep an eye out for their reply. I’ve also added a note to help prioritize your request.

I want to validate that your understanding is correct, you’ve already used the 3,000 AI credits included with your Full seat due to previous usage.
AI credit limits for Full seats started being enforced on March 18, 2026. Credits reset on your plan’s regular monthly billing cycle, and you can check your specific reset date at any time by opening the main menu in a file and selecting the AI balance option. This helps you keep track of your usage.

For additional details, you can check out this article:https://help.figma.com/hc/en-us/articles/35865276858647-Manage-AI-credits#h_01KKA325AD1YD75SFKZK5YF26Q


Regarding the prorated charge: On Professional plans, AI credits are a month-to-month subscription added to your next monthly Figma invoice. If you purchase AI credits partway through your billing cycle, the charges are prorated for the remainder of the current month.

Based on your screenshot, your invoice likely shows:
 - AI credits subscription prorated charge USD 30.97- Last billing cycle
 - Professional plan subscription + AI credits subscription - Current billing cycle

For more details, please check the “Purchase additional credits” section in our help article: Manage AI credits https://help.figma.com/hc/en-us/articles/35865276858647-Manage-AI-credits.

If you have additional questions, feel free to reply to the ticket

Thank you, 

Gayani