I have recieved an email and said I will receive a confirmation email from support@figma.com with steps to set up my Figma Education plan. However, I don’t recieve any related email from support. I already double check my junk and spam but none of those have this email.
Question
No confirmation email after I verified
Hi
It sounds like you may have already completed your Education verification through SheerID — is that right?
If you’re wondering what to do next, you can follow the steps in the “Create, upgrade, or join a team” section here: Figma for Education
I also checked on our end, and I couldn’t find any student application linked to your account. And I didn’t see any record of an email from support being sent to your address.
Is there a chance you used a different Figma account during the application process?
If you need to move your verified EDU status to another email, you can request it here: Request to Move Figma EDU Status
Our Education team reviews requests in the order they come in.
Thanks,
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