Skip to main content
Benkings_Emoghene
Benkings_Emoghene
New Member
January 28, 2025
Question

no access

  • January 28, 2025
  • 1 reply
  • 89 views

Why can’t i access my old files on figma? It keeps showing me access not granted and for some others it is showing me this is an unassigned draft file, ask admin to move it into a different project, but i am the admin and the only one who has access to the project. How do fix this ?

    This topic has been closed for replies.

    1 reply

    Gayani_S
    Figmate
    Gayani_S
    Community Support
    January 28, 2025

    Hi ​@Benkings_Emoghene, thank you for reaching out! I can imagine how frustrating it must be to not have access to your files, especially when you're the admin.

    I see that you’ve already contacted our support team (#1240443), and they’re currently investigating the issue. Let me know if there’s anything else I can help with or if you’d like me to follow up on anything.

    Thank you for your patience as we work to resolve this! 

    Terms & ConditionsAccessibility statement