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Need help getting a refund for Config 2026 ticket

  • March 27, 2026
  • 1 reply
  • 139 views
Zeljka Hassler

I would like to get a refund for my ticket I purchased late last year. 

My information here:

Confirmation #: 2531
Name: Zeljka Hassler
Email: [redacted customer PII - DJV 3/27/26]

Best answer by Junko3

Hi ​@Zeljka Hassler, 

 

I understand you're looking to get a refund for your Config 2026 ticket.

 

I see in our system that you’ve already submitted a support ticket (#1818886) for this request. I’ve gone ahead and added a note to your ticket to help prioritize it. 

 

For your reference, as outlined in our Config FAQ, you will receive a full refund if you cancel your ticket by May 22, 2026, at 11:59 PM PT. 
You can find more details here: FAQ > Registration > Can I transfer, refund, or cancel my ticket?

 

I’ll close this post for now, but please keep an eye on your inbox for a ticket reply from our support specialists, and you can continue the conversation directly with them there.

 

Thanks,

This topic has been closed for replies.

1 reply

J
Figmate
  • Junko3
  • Figmate
  • Answer
  • March 30, 2026

Hi ​@Zeljka Hassler, 

 

I understand you're looking to get a refund for your Config 2026 ticket.

 

I see in our system that you’ve already submitted a support ticket (#1818886) for this request. I’ve gone ahead and added a note to your ticket to help prioritize it. 

 

For your reference, as outlined in our Config FAQ, you will receive a full refund if you cancel your ticket by May 22, 2026, at 11:59 PM PT. 
You can find more details here: FAQ > Registration > Can I transfer, refund, or cancel my ticket?

 

I’ll close this post for now, but please keep an eye on your inbox for a ticket reply from our support specialists, and you can continue the conversation directly with them there.

 

Thanks,

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