не работает ai tools при тарифе образование. Но написано, что в текущем плане 3000 кредитов есть. Хочу отозвать документ об образовании, если не работает ai

Hi ​@workormorg — Celyn from Figma Community Support here. Thanks for reaching out, and I appreciate you sharing the screenshots to help clarify what you’re seeing. I hope it’s alright for me to respond in English, appreciate your understanding 🙏🏻

Thanks for raising this — that’s a really good question. Let me take this back to my team and I’ll follow up with more details. In the meantime, I wanted to share some context.

At the moment, most Figma AI features are only available on paid plans (Professional, Organization, and Enterprise). That’s why you won’t see an AI button when using the Education (or Starter) plans. You can read more about this here.

A quick note on Figma Make as well — this feature is available for higher-education and bootcamp users, but not for K–12 accounts. If you’re unsure which Education category applies to you, you can contact education@figma.com for clarification.

If you’d like access to Figma AI features (such as Edit with prompt, background removal, or generative resize), you’ll need to create a separate paid Professional plan outside of the Education plan. This plan includes AI features, unlimited files, and additional collaboration tools. You can also check the Figma AI FAQ for more details.

Hope this helps clarify, and I’ll follow up once I have an update.