Не работает Figma и не можем зарегистрировать новый аккаунт, не знаю может интернет медленный, но Captha не загружается и когда вхожу в приложение Figma оно открывается и там чистое поле и сверху домик и всё, что делать подскажите пожалуйста.
Hi
I hope it’s okay to reply in English.
I understand you're having trouble creating a new Figma account and then seeing a blank screen when trying to open the Figma desktop app.
Could you please confirm whether your sign-up process was completed successfully? You can refer to this guide for the steps: Create a Figma account
If it was, please try the following steps to help the Figma desktop app load correctly:
- Quit the desktop app completely
- Make sure your browser is up to date (we support Chrome, Safari, Edge, and Firefox)
- Log into your Figma account from your browser at figma.com
- Reopen the desktop app and wait to be redirected
If you're still having trouble creating your account, could you try the following?
- Sign up using an incognito/private browsing window
- Try a different internet connection, if possible
If none of these steps resolve the issue, it would be really helpful if you could share a screenshot or a short video of what you're seeing. That will help us better understand what’s happening and how we can assist you.
Thanks,
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.