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EgorK111
EgorK111
New Member
July 30, 2025
Question

Не могу зарегистрировать новый аккаунт из за Captha и когда скачал приложение на ноутбук появлялось белое поле без кнопки входа

  • July 30, 2025
  • 1 reply
  • 7704 views

Не работает Figma и не можем зарегистрировать новый аккаунт, не знаю может интернет медленный, но Captha не загружается и когда вхожу в приложение Figma оно открывается и там чистое поле и сверху домик и всё, что делать подскажите пожалуйста.

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      1 reply

      Figmate
      Junko3
      Figmate
      July 31, 2025

      Hi ​@EgorK111,

       

      I hope it’s okay to reply in English.

      I understand you're having trouble creating a new Figma account and then seeing a blank screen when trying to open the Figma desktop app.


      Could you please confirm whether your sign-up process was completed successfully? You can refer to this guide for the steps: Create a Figma account
      If it was, please try the following steps to help the Figma desktop app load correctly:

      1. Quit the desktop app completely
      2. Make sure your browser is up to date (we support Chrome, Safari, Edge, and Firefox)
      3. Log into your Figma account from your browser at figma.com
      4. Reopen the desktop app and wait to be redirected

      If you're still having trouble creating your account, could you try the following?

      • Sign up using an incognito/private browsing window
      • Try a different internet connection, if possible

      If none of these steps resolve the issue, it would be really helpful if you could share a screenshot or a short video of what you're seeing. That will help us better understand what’s happening and how we can assist you.

       

      Thanks,

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