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Question

My website is just a black screen

  • November 12, 2025
  • 1 reply
  • 6 views

Jonathan Reed

My website is a black screen with an undefined tsx error.  The website looks fine on figma but I have no clue how to get it back working again.

1 reply

  • Figmate
  • 2624 replies
  • November 13, 2025

Hi ​@Jonathan Reed ,

 

I understand you’re seeing a black screen with an “undefined .tsx” error on your published website, even though it looks fine in Figma.

Since you mentioned a .tsx error, I assume you’re experiencing this issue when publishing your functional prototype or web app from your Figma Make file — is that correct?

 

We’d like to learn more about the issue you’re experiencing.

  • Could you please share the URL of your website so we can take a direct look at the problem and the error message?
  • If you’re open to it, please also share the URL of the file where you’re seeing this issue and grant edit access to support-share@figma.com. (Please rest assured that granting this access will not affect your billing.)

 

Once we have all the necessary information, we’ll escalate this to the appropriate Support team if needed.

Alternatively, if you’d prefer to share your work privately, you can follow these steps to submit a bug report: Submit a bug report

 

Thanks,