Hey. When I open my project it is not loading. The app details in terms of the prompts I put in are available and I can see them on the left side but the app itself and everything I have created so far seems to be gone. There is a notification on the screen that says ‘I couldn’t solve this one. Ask Figma to fix it.’ Even the preview panel in the drafts no longer shows anything. It looks blank. Here is the link:
Hey
I can’t access account-specific details from here, but I do want to make sure this gets the right attention. I’ve opened a ticket on your behalf with our Technical Quality team so they can investigate further. Your case number is: 1783167, and they’ll follow up with you directly once they’ve had a chance to review.
In the meantime, if you notice any changes to the file behavior or encounter new error messages, feel free to share them here as well — that context can be helpful while the team looks into it.
Please keep an eye on the email inbox tied to your Figma account for next steps.
I have not gotten any feedback yet.
Hi
Hope this helps things move forward, and don’t hesitate to let us know if any questions remain. 🙏🏻
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