Hi,
This month again Figma charged me additional “One-time charges and credits 9.33$” like previous month. I kept explaining that we are using only one account and no one using any extra seat since beginning.
We can only pay 20$ for 1 seat and keep requesting every month for those wrong charges. Kindly check my account and adjust the invoice of R3BPMFOD-0004
Thank you.
Question
My invoice has been charged wrongly
Hey
This usually happens because there are added seats outside the original annual agreement. I can see that you’ve already been in touch with our support team (#1653889).
I’ve gone ahead and flagged this internally so the right team can take a closer look at your account and the invoice. Someone will reach out to you soon.
Appreciate your patience in the meantime!
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