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My Figma Desktop App is not working can't configure the issue

  • November 23, 2025
  • 1 reply
  • 14 views
ketan patni

Please Help me my figma web app not working the screen is completely Blackout it showing some WebGL related Issue. 

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • November 25, 2025

    Hi ​@ketan patni,

     

    I understand that you’re seeing a WebGL-related error and a black screen in Figma.

     

    Just to confirm, are you experiencing this issue in both the Figma Desktop app and the browser version?

    To cover the basics, please try the following quick fixes and see if anything changes:

    • In the Desktop app, make sure you’re using the latest version, then restart the app.

    • In the browser, ensure it’s up to date and try reloading all tabs.

    If the issue persists, let’s troubleshoot further:

    1. Visit get.webgl.org — do you see a rotating cube? You can learn more about WebGL here: Check if WebGL is enabled and your graphics card is up to date

      • If not, click the “visit support site for your browser” link there for specific steps to fix WebGL.

    If the issue still persists, please share a screenshot of the error message showing your entire Figma window.

    This will help us better understand what’s happening and assist you more effectively.

     

    Thanks,

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