Hello Figma Support Team,
I urgently need your assistance with a Figma file where all pages/design content appear to have been deleted.
File name: Split Ride
File link:
Approximate issue time: [insert time/date, e.g. today around 9:22 AM]
Workspace/team: [redacted by moderator to remove personal information]
I recently had a serious dispute with the developers working on my app, and shortly after that, the Figma file appears to have been emptied. The only people with access to this file were members of their team and myself. Because of the timing and the fact that all design content is missing, I am concerned that the content may have been intentionally deleted.
I need help with the following as soon as possible:
-
Restore or help me duplicate the last working version of the file before the deletion.
-
Confirm whether Figma can identify the account/user who deleted or removed the pages/design content.
-
Provide guidance on how I can export or preserve the file’s version history/activity evidence.
-
Confirm whether there are logs showing the exact time and account responsible for the removal.
-
Advise what information Figma can provide if this needs to be escalated formally or legally.
From the version history, I can see recent restored versions and autosaves, including an autosave. I have screenshots available showing the empty file and the version history.
Please treat this as urgent because this file represents months of work and may be needed as evidence.
