My Figma account was suspended about a week ago, and since then I can’t access any of my files or ongoing work. I reached out to Figma Support, but I still haven’t received any response. My work is completely blocked right now because everything is stored in my account.
Could someone please let me know how long it usually takes to get a reply from support?
Thank you in advance!
Hi
I wasn’t able to locate any support ticket under your name, so just to be sure, could you please submit a request through this form using the same email address that's linked to your suspended Figma account? Submit a request here
If you’ve already submitted a ticket, feel free to DM me the email address you used, and I can look it up on the backend and escalate it internally.
Once your request is submitted, our team will follow up as soon as possible (typically within 24 hours, often sooner).
Thanks for your patience!
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