Hi ​@Flowo,

I understand that your Education status has expired, and you’d like to make sure your files are safe and that your teams move back to the Starter plan.

It looks like you had access to multiple Education teams. The next steps depend on your role within those teams. Please see the details below:

If you’re a team member (not the team owner):

• You’ll be downgraded to view-only access on any Education teams you were part of.

  • You can still view your files but won’t be able to edit them until your Education status is reverified.

  • You can move your files to other teams you belong to, or create a free Starter team to continue working.

If you’re a team admin (team owner):

• If your team had 3 or fewer files, it will automatically be converted to a free Starter team.

• If your team had 4 or more files, it will be downgraded to a free Starter team and locked.

  • To unlock it, move any extra files to your drafts or transfer them to another team.

Resources that might help:

• What if I didn’t reverify my Education status by September 29, 2025?
• Move a file
• Figma plans and features
• Starter plan permissions 

Thanks,

@Junko3 I moved all my files to the drafts folder. What do I do next?

Hi there, thanks for following up!

Could you please let us know the name of the team you’d like to downgrade from Education to Starter?
Once I have that, I’ll connect you with our team so they can take a closer look.

Thanks,

Can I have “My Team” downgraded?

Figma Email:

Thanks for following up ​@Flowo 

I’ve gone ahead and created a support ticket for you using the information you’ve already provided (#1544986). Someone from our team will be in touch with you soon via the ticket email. It will be sent to the email address currently associated with your account.