Hi. My Figma account has been suspended for several days now, and I still haven’t received any response from support. All of my projects are inaccessible, and this is causing serious delays in my work. I urgently need access restored or at least the ability to download my projects.
Support ticket number: 1575520.
Email: (redacted by the moderator due to PII)
Hi Gecko, Celine from Figma here, happy to assist. Thanks for flagging it!
I was able to locate your case (#1575520) and I’ve escalated it internally. A support agent will follow up with you by email soon.
Please keep an eye on your inbox (and spam), and continue the conversation there so we can review your account and next steps securely.
Thanks for your patience, we’ll do our best to get this resolved quickly!
(Please note I’ve removed your personal details in your post for security reasons.)
Update: The team replied to you and is waiting for more information from you. Please check your inbox when you have a moment. I’ve gone ahead and close the topic here, thank you.
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