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Question

My account is deactivated/suspended

  • April 8, 2026
  • 1 reply
  • 21 views

marywbrown

My account [redacted by the moderator due to PII] was suddenly suspended without any notification. I am a Paid Professional user and currently developing an AI-integrated project (COCONA) using Figma MCP via Cursor.

I suspect the automated security system might have flagged my frequent API calls as suspicious. This was a normal development debugging process. I have important project files (Book Cover design and UI assets) in this account. Please review and restore my access."

1 reply

Celyn_L
Figmate
  • Figmate
  • April 8, 2026

Hi ​@marywbrown — Celyn from Figma Community Support here.

Thanks for reaching out and sharing these details. I understand how important this is, especially with your ongoing project work.

I took a look and can see that the team has already reached out to you on support ticket #1827098 and is currently awaiting your response.

Also, for your privacy and security, I’ve gone ahead and redacted your email address from your post.

When you have a moment, please reply directly to that email so the team can continue assisting you on this.

Thanks!