My other account doesn't respond at all when I click "Continue as XXX" during login. I've already tried switching browsers and even using a different computer, but it still doesn't work.
Question
My account has no response when clicking "Continue as XXX" during login.
Hey
Since you've already tried different browsers and even a different computer, could you also try:
- Opening the login flow in an incognito/private browsing window.
- Disabling any browser extensions (especially ad blockers or privacy extensions).
- Logging out of all Figma accounts completely (not just the one giving trouble), Clearing your browser cookies and site data for Figma, then trying again.
- If possible, testing on a different network (for example, a mobile hotspot).
If the issue still persists after those steps, please submit a bug report via to the Support Hub / Type “Report a bug, Contact agent” / Click Start a chat/ select Enter and follow the prompts. In the form, please include:
- The email address of the affected account.
- A screen recording showing what happens when you click "Continue as XXX."
- Your operating system and browser (including the version).
- The steps you have already tried.
This will help our team investigate your specific account and determine what's causing the issue.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.