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Saliou Ndiaye
Saliou Ndiaye
New Member
September 13, 2026
Solved

My account has been suspended, and I don't know why.

Hi, my account was suspended by Figma and I don't know why—I haven't done anything illegal. Could you please explain what happened and help me get my account back? I really need it. Thanks.
Celyn_L
Celyn_LSolution
Figmate
September 14, 2026

Hi ​@Saliou Ndiaye, Celyn from the Figma Community Support team here.

Thanks for reaching out, just a heads up that I’ve gone ahead and redacted your personal information from your post to help protect your privacy. 

As we’re unable to review or discuss account-specific details publicly here in the forum, I’ve created a support ticket so the appropriate team can investigate the suspension and assist you directly. Your ticket number is #2129554.

Someone from the team will follow up directly via your ticket, so please keep an eye on your inbox.

Thanks for your patience in the meantime.

 

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2 replies

Saliou Ndiaye
Saliou NdiayeAuthor
New Member
September 13, 2026

mon compte suspendu ([Redacted by moderator - 2026/09/13]) 

Celyn_L
Figmate
Celyn_LSolution
Figmate
September 14, 2026

Hi ​@Saliou Ndiaye, Celyn from the Figma Community Support team here.

Thanks for reaching out, just a heads up that I’ve gone ahead and redacted your personal information from your post to help protect your privacy. 

As we’re unable to review or discuss account-specific details publicly here in the forum, I’ve created a support ticket so the appropriate team can investigate the suspension and assist you directly. Your ticket number is #2129554.

Someone from the team will follow up directly via your ticket, so please keep an eye on your inbox.

Thanks for your patience in the meantime.

 

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