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I am experiencing difficulties with my bill payment this month despite my payment method remaining unchanged. The system returns an error message stating, 'Your card has been declined,' even when using the same card. I have also attempted to make the payment with four other cards, but I continue to encounter the same issue. Could you please advise on how I can resolve this matter and successfully complete the payment?"

Hi there,

 

Sorry to hear you're having issues with your payment. I see you're already in touch with our support team, so please continue working with them since they're best positioned to help resolve this.

 

Thanks for your patience!

Toku

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