We are currently subscribed to an annual plan, yet we are experiencing significant and unexpected volatility in our monthly billing. Our invoices contain various variable charges that cause the total amount to fluctuate wildly, despite maintaining a consistent user seat count. Please someone can explain the source of this billing volatility.
Question
Monthly payment Issue
Hi
I noticed you’ve already opened a support ticket (ticket #1559745). Our team will review your account in detail and reach out shortly with a clear explanation and next steps to resolve this.
Thank you,
Gayani
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