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I’m facing an urgent issue where an important project has disappeared from my Figma account. I’m on the educational plan. 

I have already checked:

  • Drafts – nothing found

  • Trash – nothing found

  • Search bar – no results

     

here is the link for the project : 
https://www.figma.com/design/FVsxhGd00Ujk9m2X11MGen?node-id=223%3A2373&type=design&fuid=1033838389313272994#1241747969

Hi ​@Mostafa_khatttab999, 

 

I checked the URL you shared, and it appears that the file may have been trashed previously. However, since you mentioned that you’ve already checked the Trash, I’ve escalated this case to our support team by creating a support ticket(#1539642) on your behalf using the information you provided.

 

You’ll receive an email confirmation for the new ticket shortly, so please keep an eye on your inbox.

Our team is equipped to help you locate the file, and they’ll follow up directly via the ticket email once they’re ready.

 

Thanks,

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