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Question

Missing files

  • May 14, 2025
  • 1 reply
  • 10 views

Muaviya Munain

I dont know what happened, suddenly when i opened one file from recent, it showed try again or cancel (i think) , after trying several times , I clicked on Cancel, now I couldn't find that project anywhere, 

Not just this , i couldn't find another project aswell . 

What's happening?

(I'm sure that I didn't delete any of those files)

1 reply

Celine_
Figmate
  • Community Support
  • 3565 replies
  • May 14, 2025

Hey Muaviya, sorry to hear you are not able to find your projects!
To view all files that can be restored, be sure that to set the "Created by" filter to "Anyone" instead of just "you."  This way, both you and anyone else who had edit access to edit that file should be able to locate and restore it. You can find more details in our Help Center guide: Delete and restore files.

 

If this still doesn’t help, please reach out directly to the support team by filling out this form: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714
Be sure to use your Figma email account, and if you can, please share URL to the missing file. Our team can try to locate the file, thank you!
 


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