Hey @Jonny Sands, thanks for reaching out!
Could you double-check whether your colleague has edit access to the file? The features rewrite, translate, and shorten text with AI are available on all paid plans, but they only appear when the user has edit permissions.
To confirm, are you both testing this in the same file?
If your colleague still can’t access AI features, it could be due to one of these account-level reasons:
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Team or org opted out: The admin may have disabled AI features for the team or organization. They’ll need to reach out to their admin to check.
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Education plan: Most AI features are not available on Figma for Education plans and Government accounts.
For more details, here’s the full guide on Figma AI:
https://help.figma.com/hc/en-us/articles/24039793359767-About-Figma-AI#h_01JT3QHH7EGEVMZQD8F405PJ49
Hope this helps, let me know if you have any further questions!