Me suscribi a figma y pague 5 dolares el mes pasado, pero este mes me subieron a 35 sin consultarme, ya monte un ticket y no me responden ni solucionan nada, como hago para denunciar el abuso?
Solved
Me cobraron mucho dinero, como hago para que lo devuelvan
Best answer by Tom Reem
Hello
We don't currently offer support in Spanish in Figma Forum, so I hope it's okay that I'm replying in English.
I'm not able to access billing details from this public space, but I checked in with our Product Support team and they've already replied to your case. Please check your inbox for their message on ticket: 1884478, they'll have the specifics and next steps.
For anyone else following along, this resource covers common reasons for unexpected charges: There are additional charges in my Figma bill.
If any questions come up after reviewing the team's reply, don't hesitate to reach out.
Hello
We don't currently offer support in Spanish in Figma Forum, so I hope it's okay that I'm replying in English.
I'm not able to access billing details from this public space, but I checked in with our Product Support team and they've already replied to your case. Please check your inbox for their message on ticket: 1884478, they'll have the specifics and next steps.
For anyone else following along, this resource covers common reasons for unexpected charges: There are additional charges in my Figma bill.
If any questions come up after reviewing the team's reply, don't hesitate to reach out.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.