Skip to main content
Павел Луничев
New Member
September 25, 2026
Question

MCP quota error despite “20 available” in Usage

My Starter team’s Usage panel shows “20 available” monthly MCP tool calls, but reading a shared design file through the Figma integration in Codex returns a Starter quota-limit error. The upgrade link in the error refers to a different team.

Could a Figma Support Specialist arrange a private support case to confirm which quota is applied and its exact reset date and timezone? I can provide account and file details privately.

4 replies

Jaycee Lewis
Figmate
Figmate
September 25, 2026

Hi ​@Павел Луничев 👋 Thanks for your post. Two quick questions:

  • what do you get back when you run whoami in Codex?
  • can you confirm which team owns the file and what seat you have in that team?

Thank you! — Jaycee

 

Павел Луничев
New Member
September 26, 2026

Hi Jaycee, thanks for looking into this.

I have just run the Figma whoami tool in Codex. It returns my account and one team, with the following membership:
- Tier: Starter
- Seat: Full
- Role: admin

This confirms my membership in my own team, but I cannot yet confirm which team owns the shared design file or my seat in that owning team. The quota error's upgrade link referred to a different team from the one shown by whoami.

As noted in my original post, my team's Usage panel showed 20 available monthly MCP tool calls when the shared-file read returned a Starter quota-limit error. Could you help confirm which team's quota is being applied and the exact reset date and timezone?

Could we continue in a private support case so I can share the complete whoami output, team IDs, and file link without posting account or file details publicly? Please let me know the appropriate private channel. Thank you!