Skip to main content
Jackson-horseteam
Jackson-horseteam
New Member
June 2, 2026
Question

Make Feature Repeatedly Showing "Something Went Wrong" Error

My team members have recently been encountering the same error repeatedly when using the Make feature:

"Something went wrong. Please try again."

This is followed by an error code. One example is:

6f03d20e-ab49-4edd-8048-e4af48ac51f4

I tried following the instructions in the official help documentation and created a duplicate copy of the file before running it again, but the same error still occurred.

Could you please advise how we can resolve this issue?

1 reply

Celine_
Figmate
Celine_
Community Support
June 2, 2026

Hey ​@Jackson-horseteam , thanks for reaching out! Duplicating the file is a great first troubleshooting step, so thanks for already giving that a try.

Here are a few other things worth trying:

  • Switch to a different AI model and try again. We've seen similar "Something went wrong" errors resolve after changing models.
  • Reload the browser tab and wait a moment before retrying.
  • If you're working with a large selection, try breaking it into smaller sections.
  • Check your network connection, and try a different network/device if available.
  • Open the file in a different browser and clear your cache and cookies.
  • Disable any browser extensions or plugins.
  • Temporarily turn off any VPN, antivirus, or firewall software.
  • Confirm that port 443 (HTTPS/SSL traffic) is open.
     

If the issue still persists after trying the steps above, please submit a bug report to our Technical Quality team via our Support Hub → Click Start a chat → Type Report a bug → Press Enter and follow the prompts.

When submitting the report, please also include:

  • The error code(s) you're seeing
  • A screen recording, if possible
  • A link to the affected file and grant "Can View" access with support-share@figma.com
  • A list of the troubleshooting steps you've already tried (including duplicating the file)

That information will help the team investigate more deeply. Thanks!

Terms & ConditionsAccessibility statement