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sawcy
sawcy
New Member
January 5, 2026
Question

Made 2 Pro Accounts

  • January 5, 2026
  • 1 reply
  • 19 views

I accidentally created another Figma team last month when I tried to upgrade my other Figma seat. I upgraded them both to pro when I only wanted one. Could I please get a refund for this month for “Heather’s Starter Team”? I am a one woman small business, it would be much appreciated. Thank you!

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    1 reply

    djv
    Figmate
    djv
    Community Support
    January 5, 2026

    Hi ​@sawcy, thanks for reaching out about this! 

    I completely understand how frustrating this must have been to realize you accidentally signed up for two Pro plans, when you only need one as a small business woman. My team here on the forum isn’t able to assist with Billing issues, but I’ve created ticket #1670634 to connect you with support. 

    Someone from the team will review your account and be in touch soon. Please let me know if you have any further questions. 

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