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Question

Lost the file

  • June 4, 2026
  • 1 reply
  • 12 views

Dawood Saddique

I have lost access to a file which i have not deleted but now can not find that file any where. What should i do. I wan t to check if the file is deleted or not.

[redacted] here is the file link 

1 reply

ksn
Figmate
  • Community Support
  • June 4, 2026

Hi ​@Dawood Saddique - happy to help figure this out. I've looked up the file link you provided, and it does look like it has been deleted.

When a file is deleted, it moves to the Trash section in your file /desktop browser (visible in the sidebar on the left). From there, you can restore it back to its original project, provided:

  • The original project still exists
  • You have edit access to the file and project

For full details on how restoration works, check out our Delete and restore files help article. If you are not seeing it in trash, it is also possible it was permanently deleted. This could have been done by someone who has edit access to the team that the file lives in.

If you don't see the file in your Trash, it's possible the file was permanently deleted. I can't confirm that from my end, but our support team can investigate further and let you know. You can reach them here.

Please go through the ticket process, and let me know once you’ve submitted one successfully.