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I am having the same issue above, and I submitted a support ticket. I have the link but the file is gone and will not load. It is not in my drafts or deleted tab.

Please reach out to me as soon as possible.

Hi ​@Ellycia,

I found your support ticket and can see that our support team has responded to it on Wednesday at 8:15pm UTC+1.

May you please check whether you have an email from us on your inbox and spam folder? Let me know if not and I can help figure out what might be happening.


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