Skip to main content
Question

Lost file whose owner is no more a part of the organisation

  • February 25, 2025
  • 1 reply
  • 42 views

Baiju Goswami

I have lost access to my design file, whose owner has now left the organisation. I need the access to the file so that I can at least replicate the data and save in another file. 
Below is the screenshot attached as to what exactly is happening. 

 

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 4055 replies
  • February 25, 2025

Hey ​@Baiju Goswami , 
Thanks for reaching out to the community. I understand how important this file is for you.

I’d recommend contacting Figma’s support team for further assistance—they should be able to help. You can submit a request here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714 and attach the screenshot for reference and a link of the affected file so they can investigate it.

Hope this helps!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings