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Baiju Goswami
Baiju Goswami
New Member
February 25, 2025
Question

Lost file whose owner is no more a part of the organisation

  • February 25, 2025
  • 1 reply
  • 192 views

I have lost access to my design file, whose owner has now left the organisation. I need the access to the file so that I can at least replicate the data and save in another file. 
Below is the screenshot attached as to what exactly is happening. 

 

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    1 reply

    Celine_
    Figmate
    Celine_
    Community Support
    February 25, 2025

    Hey ​@Baiju Goswami , 
    Thanks for reaching out to the community. I understand how important this file is for you.

    I’d recommend contacting Figma’s support team for further assistance—they should be able to help. You can submit a request here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714 and attach the screenshot for reference and a link of the affected file so they can investigate it.

    Hope this helps!

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