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Question

Lost file

  • March 19, 2025
  • 1 reply
  • 7 views

Alena123456

Regular draft created by me just gone. The trash is clean. Is it possible that somebody hacked me and deleted it? Is it possible to restore this file?

1 reply

  • Figmate
  • 1788 replies
  • March 20, 2025

Hi ​@Alena123456 , Thank you for reaching out!

 

I understand you're having trouble finding your draft file, and that can be frustrating. Let's try and locate it.

We recommend checking the Drafts to move section and then the “Deleted drafts” tab within that section.

Also, because you have access to several teams, please double-check these locations for each team by ​​​​​​switching teams in your file browser to make sure we've covered all bases.

  • Trash
  • Drafts

If you are unable to locate your file after trying the suggestions above, I recommend requesting support by submitting this form for further assistance.

When you submit the form, please include:

  • Your Figma account email
  • The URL(s) of the file.

You might be able to retrieve the URL from:

  • Your web browser’s history.
  • Any previous conversations where you might have shared the file with colleagues.
  • The 'File > Recently Closed' menu if you're using the desktop app.

Thanks again for reaching out!


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