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Dear Figma Support Team,

I hope you’re doing well. I’m reaching out regarding two critical issues I’m experiencing with my Figma Community files:

  1. Lost Files – I recently noticed that all my files on the Figma Community have disappeared. I can no longer access them, and they are not visible on my profile.
  2. Reupload Issue – When I try to reupload the files, I encounter an error preventing me from restoring them.

These files are essential to my work, and I’d greatly appreciate your assistance in recovering them or understanding what went wrong. Please let me know if you need any additional details to investigate this further.

link: figma.com/@mqdesigns

 

Looking forward to your prompt response.

Hey ​@MQ Designs, thanks for reaching out. I can imagine how frustrating it must be to lose access to your files, especially when they’re essential to your work.

Have you already contacted our support team? If not, I’d recommend submitting a request here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001731233. If you’ve already done so, could you share your ticket number? I’d be happy to follow up internally to help move things along.

 

 

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