I finished uni and my email was shut down, but my Figma account is still attached to this email - so I can’t log in
Lost access to University email that my account was attached to
Best answer by Celine_
Hi
Thanks for explaining the situation! Do you happen to have email forwarding set up from your old university address to a new one? If so, you can try resetting your Figma password using that forwarding, log in, and then update your account email address in your settings.
If your emails aren’t being forwarded, no worries, our support team can help manually update the email on your account. This does require going through an Identity Verification process to confirm account ownership before we can make the change.
I’ve just sent you a secure form via DM with the next steps and important details. Please check your inbox when you can. Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
