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Manasi Muke
Manasi Muke
New Member
May 16, 2025
Question

Lost access to old email ID and can't log into Figma

  • May 16, 2025
  • 1 reply
  • 122 views

Hi there! I have a Figma account associated with my ex-work email ID. I had access to it until a few days ago, but now when I try to log in it’s asking me to input an authentication code that is being sent to the email ID - which is no longer active since I no longer work with the company.

I have 3 years worth of work stuff in there and would really like to regain access to my work. Is there a way to manually switch out email IDs associated with the Figma account so I can have access?

Any leads would be appreciated. Thank you!

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    1 reply

    Figmate
    Junko3
    Figmate
    May 16, 2025

    Hi ​@Manasi Muke,

     

    I understand you've lost access to the email address connected to your Figma account.

     

    It looks like you've already reached out to our support team through a ticket – great! One of our specialists is already looking into it for you.

    For account-related issues like this, our support team is definitely the best equipped to assist. So, please keep an eye on your email inbox for their message.

     

    Thanks!

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