Lost access to e-mail address associated with my account

Hey ​@majaivosevich, thanks for reaching out! 

Just to make sure I understood this correctly, do you happen to already have any emails from your old email address forwarded to your new email? If so, you may be able to reset your password and sign in using an email/password login instead of Google SSO. Once you’re able to access the account, you can then update the email address directly.

If your old emails aren’t being already forwarded, I can create a support ticket on your behalf so our Support team can start the process of manually updating the email on your Figma account. For security reasons, they’ll just need to verify ownership of the account before making the change.

Let me know which situation applies to you, and I’ll help you take the next step.

Hey ​@Gayani_S, thanks for replying.

my e-mails aren’t forwarded so I can’t reset my password. How can I verify ownership?

Hey, thanks for following up! 

I’ve gone ahead and created a support ticket on your behalf to get this sorted. Your ticket number is #1666389 for reference. Our support team will reach out to you shortly with the next steps to verify ownership of the account.

Thank you for your patience in the meantime!