I had an account that used an old email address and I worked on a number of really important projects in it. That email no longer exists and I cannot set up email forwarding for it, so I can’t reset my password or get access to those projects. I really need access to those projects for portfolio work, and am not sure how to recover the account. Is it possible to change the email associated with that account or somehow change the password? I am not sure how to proceed.
Question
Lost Access to an Account
Hi
I’ve gone ahead and opened a case with our Product Support team so they can take a closer look. When you have a moment, check the inbox tied to your Figma Forum account for an email from me (look for case number: 1418977). It includes next steps to help regain access.
If anything else comes up, feel free to reply here — happy to help however I can. 🙏🏻
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.