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FredB2
FredB2
New Participant
June 9, 2026
Solved

Looking for Dia!

Dia asked me to reach out when I was ready to add my banner to my WP site, and I am. ☺️

    Celine_
    Celine_Solution
    Community Support
    June 15, 2026

    Hey! No need to do anything with the case number, it's just for your reference. Simply reply to the last email you received from Dia and your case will reopen automatically. He’ll be able to pick right back up from there! 😊

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    3 replies

    Celine_
    Figmate
    Celine_
    Community Support
    June 9, 2026

    Hey ​@FredB2 , Celine from the Community Support team here! Thanks for reaching out in the Forum!

    I can see you already have a case with Dia regarding this (from May via you email address fbxxx2@gxxxl.xxm). The easiest way to reconnect is to simply reply to that email thread and it will reopen automatically. Your case number is #1882213 for reference. Dia will be happy to pick up right where you left off! 😊

    FredB2
    FredB2Author
    New Participant
    June 9, 2026

    Thank you! How do I find her reply, and where do I put the case #?

    Celine_
    Figmate
    Celine_Solution
    Community Support
    June 15, 2026

    Hey! No need to do anything with the case number, it's just for your reference. Simply reply to the last email you received from Dia and your case will reopen automatically. He’ll be able to pick right back up from there! 😊

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