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Question

Login Issues for Student Accounts

  • September 8, 2025
  • 3 replies
  • 49 views

LMurugan

Students unable to get verified and I created a request to verify them. I have Educator access and my students are unable to verify as our college is not listed. And it says the school is unable to do the same. Please can this be fixed. 

My Educator account is from [REDACTED - please do not post personal information onto the public forum]

3 replies

Celine_
Figmate
  • Community Support
  • September 8, 2025

Hey, thanks for reaching out!
To start with the basics, can you confirm that you’ve completed the K–12 application form for your students?
If the application was rejected, please fill out the: K12 Domain Requests for Figma EDU Plan form. Once your school or district’s domain has been added, our team will follow up with you shortly! Thank you


ksn
Figmate
  • Community Support
  • September 8, 2025

Hey ​@LMurugan - wanted to also drop in to let you know that I redacted the information you included on your original post. For your security, please do not post your personal information on any publicly available post here on the forum.


LMurugan
  • Author
  • New Member
  • September 9, 2025

Hi,

 

Yes, I have filled those forms and havent got any response yet on them.