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LMurugan
New Member
September 8, 2025
Question

Login Issues for Student Accounts

  • September 8, 2025
  • 3 replies
  • 169 views

Students unable to get verified and I created a request to verify them. I have Educator access and my students are unable to verify as our college is not listed. And it says the school is unable to do the same. Please can this be fixed. 

My Educator account is from [REDACTED - please do not post personal information onto the public forum]

    This topic has been closed for replies.

    3 replies

    Celine_
    Figmate
    Community Support
    September 8, 2025

    Hey, thanks for reaching out!
    To start with the basics, can you confirm that you’ve completed the K–12 application form for your students?
    If the application was rejected, please fill out the: K12 Domain Requests for Figma EDU Plan form. Once your school or district’s domain has been added, our team will follow up with you shortly! Thank you

    ksn
    Figmate
    Community Support
    September 8, 2025

    Hey ​@LMurugan - wanted to also drop in to let you know that I redacted the information you included on your original post. For your security, please do not post your personal information on any publicly available post here on the forum.

    LMurugan
    LMuruganAuthor
    New Member
    September 9, 2025

    Hi,

     

    Yes, I have filled those forms and havent got any response yet on them.