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Question

Log In to my account

  • January 5, 2026
  • 1 reply
  • 17 views

Алина Чижевская

Hello, Good afternoon!))

After buying a new computer, I can't log in to my Figma account. I have a login and password, but Figma requests an authentication code. However, I no longer have access to that email, and I can't log in. Is it possible to change my email to a valid one?

 

1 reply

Tom Reem
Figmate
  • Figmate
  • January 6, 2026

Hey ​@Алина Чижевская — welcome to Figma Forum, and sorry to hear about the trouble with accessing your account.

Since you no longer have access to the email associated with your Figma account, our Product Support team will need to verify ownership and help update your email. I’ve opened a ticket on your behalf to start that process. Your case number is: 1670703 — please keep an eye on the inbox tied to your Figma Forum account for next steps.

Thanks for your patience as we get this sorted out, and I hope this helps get things moving in the right direction.