I am really dissatisfied with your support model. I don't understand the reason for all this disorder.
Even though I submitted a ticket and confirmed that I have no outstanding balance—my dashboard clearly shows my balance as zero—you still went ahead and locked my account.
Please resolve my issue as soon as possible. This is the second time this has happened. Despite making the payment, my account keeps getting locked.
am extremely dissatisfied with your support! What is the reason for all this disorganization and irresponsibility?
I submitted a ticket and clearly proved that I have no outstanding balance—my dashboard explicitly shows that my balance is zero—yet you still locked my account!
This issue must be resolved immediately! This is the second time this has happened. I have made the payment, yet you keep locking my account for no reason! This is completely unacceptable!
Unlock my account right away! My entire company’s operations have come to a halt, and this issue is causing serious losses. Every second of delay is costing me more!
Hi
I see that you've replied to your support ticket, and our team is currently looking into your inquiry.
We understand how frustrating this can be, and we appreciate your patience while you wait for their response.
If you have any additional questions, please communicate directly with our support specialists through the ticket. For security reasons, we're unable to handle individual account billing inquiries here.
Thanks for your understanding.
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